To wholesalers and Dropshipping
To wholesalers
We will offer Best Discount or free express shipping which only takes 3-7 days to arrive.
To dropshipping
we could send the goods to your customers directly.
Note:If you want to customize, you can contact our customer service, we can also help you achieve it
The following length and width:
S: length=63cm Width1=34cm Width2=37cm;
M: length=65cm Width1=36cm Width2=39cm;
L: length=67cm Width1=38cm Width2=41cm;
XL: length=69cm Width1=40cm Width2=43cm;
Note:The style is flexible, and there will be about 1-2cm error in manual measurement.
SIZE Length and Width
The following length and width
S: length=69cm Width1=38cm Width2=34cm;
M: length=71cm Width1=40cm Width2=36cm;
L: length=73cm Width1=42cm Width2=38cm;
XL: length=75cm Width1=44cm Width2=40cm;
The style is flexible, and there will be about 1 error in manual measurement
Question&Answer
1. When my order be shipped?
Your orders will be sent within 1-5 days after confirm payment , except holidays or some special situation.
2.How long it will take to get my package?
Standing Shipping:15-50 days.
EMS:7-15 working days.
FEDEX/UPS/DHL:4-9 working days.
If you want other shipping channel, please contact us in .
3.What should I do if I can't get the parcel in 60 days ?
Delivery time depends on destination and other factors, if you can't get the package within 60 days ,please contact us at first instead open a dispute , we will help you solve your problem, hope you can understand.
4. How to avoid the loss caused by transport?
Please check the order processing status and shipping status regularly, and contact us if there is any problem , we can solve the trouble together.
Feedback:
1) When you are satisfied with your purchase, we sincerely hope that you can leave us a POSITIVE FEEDBACK. Likewise, we will leave 5 STARS for you.
2) If, for any reasons you are not satisfied with your purchase, please contact us before leaving neutral or negative feedback. We will get back to you within 24 hours, work with you until you are satisfied. PLEASE DO NOT leave us 1, 2 or 3 stars <
5.Do you support drop ship business?
Yes. Due to there are many drop ship orders everyday, we ship packages without invoice, our store info or any promotional materials by default. But if you want the tags or other requests, please contact us directly or leave message in order remarks when order.
6. How to choose the size?
There are size charts with our products. If you have difficulty in choosing the size, please feel free to contact us, we are skillful on sizing. Here are the information we need to know: 1)bust 2)underbust 3)waist 4)hip.
7. How do I track my order?
After we shipped your order, a tracking number will appear. You can track your order by using the provided tracking information after 3-7 business days by below two methods:
1) You will find the logistics information on order details page.
2) Contact us and we will check the parcel tracking information for you.
ABOUT US
Welcome to Twi Ke , Twi Ke is one of the leading suppliers of clothing products. We keep abreast of the latest trends in fashion, offering fashionable & comfy women and men clothing of good quality at the most reasonable price for our customers around the world.
Twi Ke offers a quick-and-easy online shopping process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our Strict Quanlity Control System and PayPal & Credit-card payment processes guarantee a safe and secure shopping environment.
Establishing Time: February 20th, 2014
WHY SHOP WITH US?
A wide range of products, fashionable and functional;
Professional customer service, via E-mail；
No minimum order quantity;
PayPal and credit card verified company;
Codes and discounts directly delivered to your E-mail.
Or directly enter the discount code when shopping to get a direct discount
CLICK & FIND US:
Email:services@twikel.com
30 Days Guarantee
Thank you for shopping on Twi Ke.
All online purchases (except lingerie, swimwear, jewelry & accessories and final sale) through Twi Ke can be returned within 30 days from the delivered date.
The customer is responsible for paying the return shipping fees.
All return items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging. If not, the buyer is responsible for all incurred fees and no refund will be issued.
We do not accept returned items that were sent back directly without notifying us first. Any addresses on the parcel is not approved as the return address. Returned packages without an authorized return address from customer service representatives will not be refunded. We do not offer Freight To Collect (FTC) service for the packages returned. Return shipping costs for the returned packages are non-refundable.
Return Process:
Step 1: Please email our customer service representatives at services@twikel.com to request the return.
Step 2: After receiving your email with return request, our customer service representatives will send the return instructions back to you via email. Please follow the instructions to process the return.
Step 3: You will receive a refund within one week after we receive your package. We will email you once your refund is processed. FYI: There may be a delay ( about 1-2 weeks, depending on your credit card company) in processing your refund if your original payment method is credit card.
Cancellation Policy
We accept order cancellation before the product is shipped or produced. If the order is confirmed cancelled ,you will get full refund. We process the refund action within 7 days.
We do not accept order cancellation request once the product is shipped out.
The number of day taken for refunds to be processed after refund has been accepted: 7 days.
Contact Us
If you have any questions or concerns, please do not hesitate to contact us.
We would love to hear from you, contact us on:
Email : services@twikel.com
Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
- Processing time: Order verification, quality check and packaging. All orders are sent to the fulfillment centerfor dispatch within 24 hours after the order is placed. The fulfillment center and the postal service company process the orders, which takes an additional 3–5 days.
- Shipping time: This refers to the time it takes for items to be shipped from ourfulfillment centerto the destination. International delivery usually takes about 4-10 business days to arrive at their destination but can take longer from time to time.
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standard shipping |
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Countries |
Delivery Time (Natural Days) |
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United States,Germany, United Kingdom, France, Netherlands, Spain, Singapore, Sweden, Belgium, Denmark, Luxembourg, Poland |
4-7 Days |
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Australia, Portugal, Hungary, Italy, New Zealand, Finland, Canada, Thailand, Malaysia, Ireland, Estonia, Cyprus, Slovakia |
7-14 Days |
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Mexico, Greece, Croatia, Vietnam, Lithuania, Latvia |
7-14 Days |
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Russia, Austria, Slovenia, Romania, India, Turkey |
7-14 Days |
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UAE, Bulgaria |
7-14 Days |
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Saudi Arabia, Pakistan |
>14 |
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DHL Express (In normal situation) |
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Please contact our customer service |
Within 4 Days |
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Note: 1. Other countries not in the list, please see the actual payment page or contact our customer service. 2. This table is for reference only, please see the exact shipping cost and delivery time on the actual payment page. |
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