The recommended children’s height is just for your reference, not exactly according to different babies and kids. Size maybe 2cm/1 inch inaccuracy due to hand measure. Please make sure that you have read the measurement before you choose a size. If you are not sure about the size, please feel free to contact me.
1.If you are satisfied with our products and services, please leave your
positive feedback and 5 stars .Positive (5 stars) is very important for us,
please think twice before leaving us feedback.
ABOUT US
Welcome to Twi Ke , Twi Ke is one of the leading suppliers of clothing products. We keep abreast of the latest trends in fashion, offering fashionable & comfy women and men clothing of good quality at the most reasonable price for our customers around the world.
Twi Ke offers a quick-and-easy online shopping process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our Strict Quanlity Control System and PayPal & Credit-card payment processes guarantee a safe and secure shopping environment.
Establishing Time: February 20th, 2014
WHY SHOP WITH US?
A wide range of products, fashionable and functional;
Professional customer service, via E-mail；
No minimum order quantity;
PayPal and credit card verified company;
Codes and discounts directly delivered to your E-mail.
Or directly enter the discount code when shopping to get a direct discount
CLICK & FIND US:
Email:services@twikel.com
30 Days Guarantee
Thank you for shopping on Twi Ke.
All online purchases (except lingerie, swimwear, jewelry & accessories and final sale) through Twi Ke can be returned within 30 days from the delivered date.
The customer is responsible for paying the return shipping fees.
All return items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging. If not, the buyer is responsible for all incurred fees and no refund will be issued.
We do not accept returned items that were sent back directly without notifying us first. Any addresses on the parcel is not approved as the return address. Returned packages without an authorized return address from customer service representatives will not be refunded. We do not offer Freight To Collect (FTC) service for the packages returned. Return shipping costs for the returned packages are non-refundable.
Return Process:
Step 1: Please email our customer service representatives at services@twikel.com to request the return.
Step 2: After receiving your email with return request, our customer service representatives will send the return instructions back to you via email. Please follow the instructions to process the return.
Step 3: You will receive a refund within one week after we receive your package. We will email you once your refund is processed. FYI: There may be a delay ( about 1-2 weeks, depending on your credit card company) in processing your refund if your original payment method is credit card.
Cancellation Policy
We accept order cancellation before the product is shipped or produced. If the order is confirmed cancelled ,you will get full refund. We process the refund action within 7 days.
We do not accept order cancellation request once the product is shipped out.
The number of day taken for refunds to be processed after refund has been accepted: 7 days.
Contact Us
If you have any questions or concerns, please do not hesitate to contact us.
We would love to hear from you, contact us on:
Email : services@twikel.com
Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
- Processing time: Order verification, quality check and packaging. All orders are sent to the fulfillment centerfor dispatch within 24 hours after the order is placed. The fulfillment center and the postal service company process the orders, which takes an additional 3–5 days.
- Shipping time: This refers to the time it takes for items to be shipped from ourfulfillment centerto the destination. International delivery usually takes about 4-10 business days to arrive at their destination but can take longer from time to time.
|
standard shipping |
|
|
Countries |
Delivery Time (Natural Days) |
|
United States,Germany, United Kingdom, France, Netherlands, Spain, Singapore, Sweden, Belgium, Denmark, Luxembourg, Poland |
4-7 Days |
|
Australia, Portugal, Hungary, Italy, New Zealand, Finland, Canada, Thailand, Malaysia, Ireland, Estonia, Cyprus, Slovakia |
7-14 Days |
|
Mexico, Greece, Croatia, Vietnam, Lithuania, Latvia |
7-14 Days |
|
Russia, Austria, Slovenia, Romania, India, Turkey |
7-14 Days |
|
UAE, Bulgaria |
7-14 Days |
|
Saudi Arabia, Pakistan |
>14 |
|
DHL Express (In normal situation) |
|
|
Please contact our customer service |
Within 4 Days |
|
Note: 1. Other countries not in the list, please see the actual payment page or contact our customer service. 2. This table is for reference only, please see the exact shipping cost and delivery time on the actual payment page. |
|